HAS YOUR BOOKING BEEN AFFECTED BY THE LOCALISED GUIDELINES IN YOUR AREA AND HAVE BEEN TOLD THAT YOU ARE DUE A REFUND?
IF YOU NEED TO ENQUIRE ABOUT A REFUND BECAUSE OF THE ANNOUNCEMENTS THEN PLEASE GET IN TOUCH USING THE CHAT FUNCTION
HERE AT ROXY LEISURE WE PRIDE OUR SELVES ON OFFERING A FUN ENVIRONMENT FOR OUR CUSTOMERS AND STAFF TO ENJOY.
ALL OF OUR VENUES CLOSE AT 10 PM WITH LAST ORDERS AT 9:30 PM FOR DRINKS AND 9 PM FOR FOOD
IN ORDER TO ENTER ANY OF OUR VENUES YOU WILL NEED TO GIVE YOUR DETAILS FOR TRACK AND TRACE. YOU WILL BE REFUSED ENTRY IF YOU DO NOT. WE HAVE THE NHS TRACK & TRACE APP AND FOR THOSE WHO DO NOT WISH TO DOWNLOAD THAT APP THEN WE HAVE ALTERNATE TRACK AND TRACE OPTIONS
MAX BOOKING SIZE IS 6 PEOPLE AND WE OPERATE TABLE SERVICE ONLY
OUR STAFF WILL BE IN FACE MASKS AND GUESTS ARE ALSO REQUIRED TO WEAR FACE MASKS UNLESS YOU ARE AT ONE OF OUR TABLES EATING OR DRINKING
AS WELL AS FOLLOWING THE GOVERNMENT GUIDELINES WE WILL BE PUTTING EXTRA MEASURES IN PLACE THAT YOU CAN SEE BELOW
WANT TO KNOW MORE?
MANCHESTER LOCALISED GOVERNMENT GUIDELINES
WITH THE NEWS ON JULY 31ST THAT MANCHESTER WENT INTO A LOCALISED LOCKDOWN
WE ARE takING steps to ensure people do not interact with people they do not live with, in line with COVID-19 Secure guidance.
ALL BOOKINGS MADE FOR DEANSGATE NEED TO BE PEOPLE THAT LIVE WITHIN THE SAME HOUSEHOLD UNTIL THE GUIDELINES CHANGE
BOOKINGS THAT ARE ALREADY IN PLACE AND SO DO NOT FIT THESE GUIDELINES CAN EITHER
– POSTPONE THEIR BOOKING
– BOOK SEPERATE TABLES FOR THEIR GROUP
– GET A REFUND.
(REFUNDS CAN TAKE UP TO 14 DAYS)
MORE INFORMATION ON HOW TO DO THE ABOVE AND REFUND LINKS COMING SHORTLY. PLEASE BARE WITH US
CUSTOMER HEALTH
OUR VENUES CAN ONLY REOPEN IF WE ALL WORK TOGETHER
We’re asking that all customers stay home if they have had any Covid-19 or flu-like symptoms in the past 14 days to avoid the spread of germs.
Please ensure that you and all members of your group abide by the latest Government guidelines on social distancing at all times.
We will be ENSURING THAT ALL GAMING TABLES/ALLEYS ETC.. AND EQUIPMENT ARE sanitised between each use.
We require all of our customers to sanitise their hands upon entry. We also have hand sanitiser available throughout the VENUES to be used as needed.
EXTRA RESOURCES FOR CUSTOMER SAFETY
We want to make sure our customers feel safe at all times while visiting our VENUE and disposable gloves are available on request.
EXTRA CLEANING PROCEDURES
WE ALREADY HELD HIGH STANDARDS AND WE HAVE MADE THEM HIGHER.
AS WELL AS THOROUGH CLEANING OF GAMING AREAS AND EQUIPMENT BETWEEN USES WE HAVE ALSO UPPED OUR REGULAR VENUE CLEANING TIMESCALES